Cash and e-transfers are accepted. (A 3% fee applies to e-transfers).

Please avoid AHA, BHA, and retinol for 1 week prior to your facial. Let your skin arrive calm, not reactive.

We recommend arriving with a bare face, but no stress if not. Every ritual begins with a full cleanse.

Most clients benefit from monthly facials. We’ll always tailor a rhythm that suits your skin and lifestyle.

Yes — many treatments can be safely adapted. Please let us know in advance so we can adjust products or techniques.

Avoid exfoliants, saunas, workouts, or heat for 48 hours to protect your skin barrier post-facial.

Yes — this is called purging. It’s your skin detoxing and resetting after deeper exfoliation.

Yes — by referral only. Please include your referrer’s name when booking.

24 hours’ notice is required to cancel or reschedule. Cancellations within this window will forfeit your deposit.

15+ minutes late = $20 fee. 30+ minutes late = reschedule required and deposit forfeited.

No-shows will forfeit their deposit and may be required to prepay future appointments.

If you’re unwell or have a true emergency, please reach out ASAP. You can text me directly at 604-442-6931 and I’ll always try to accommodate with care.

All new guests receive a short intake form. Please complete it 24 hours before your session so we can personalize your ritual.